Privacy Policy

This Privacy Policy sets forth our information gathering and dissemination practices for this Site.

IDEX Material Processing Technologies (IDEX MPT) Website Privacy Statement

This privacy statement was last revised on [10.07.2020]

Scope and Introduction for all Website Visitors

The IDEX MPT Privacy Statement (“Statement”) explains how personal data is collected, used and disclosed by IDEX MPT when users access and use the services and features offered on our websites. 

and any of our other websites or mobile applications that link to this Statement (the “Sites”).

This Statement is supplemented, and are incorporated herein, by:

International Users of the Sites - users from different countries and states may visit the Sites. Section 1 of this Statement applies to all users. Depending on your place of residence, further sections may apply to you.

Collection of Information

We collect the following information on our website.

Information We Collect Automatically:

When you access or use our Sites, we automatically collect the following information which is stored separate from other data that you may provide to us. We use this information to provide the Sites to you, deduce statistical and anonymous information about the users of the Sites and for the technical administration and the security of the Sites:

Log Information – We log information about each session and the use of the Sites, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Sites.

Device Information – We collect information about the computer or mobile device you use to access our Sites, including the hardware model, operating system and version and mobile network information.

Information Collected by Cookies and Other Tracking Technologies- We use various technologies to collect information, specifically cookies and web beacons. Cookies are small text files that a website or its service provider transfers to your devices, such as mobile devices or computers, through your web browser (if allowed by you), that enables the websites or service providers’ systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction.

Information You Provide to Us:

We also collect information you provide directly to us. For example, when you visit the Sites, we collect information when you request to create an account, respond to a survey, participate in any interactive features of the Sites, sign up for a newsletter or provide general feedback. The types of information we may collect include your name, company name, title, street address, telephone number, email address and any other information you choose to provide. We collect this information for offering the function that you use respectively.

Use of Information

We may use information about you for various purposes, including:

  • Providing our Sites to the users; Maintaining and improving our Sites;
  • Providing and improving our customer service, including responding to your comments, questions and requests (e.g. product queries or technical questions);
  • Analysing and managing our business;
  • Establishing and managing our business relationship, e.g. when you as a customer contact us via one of the Sites and we connect this request to your business account;
  • Improving our IT-security;
  • Defending our legal interests, e.g. when claiming remedies of attacks on our website;
  • Processing employment inquiries;
  • Communicating with you about services, offers, promotions, rewards, and events offered by IDEX and others; and
  • Carrying out any other purpose described to you at the time the information was collected.

Recipients and Categories of Recipients of Personal Data

We may share information about you as follows or as otherwise described in this Website Privacy Statement and in each case only in accordance with applicable law. Possible recipients or categories of recipients of your personal data are:

Other IDEX group companies if such a transfer of personal data is required for the specific purpose (you can find a list of the IDEX group companies here;

  • Vendors and channel partners such as distributors and sales representatives for the Company’ products;
  • Service providers who process personal data on our behalf but have to follow our instructions on such processing; these service providers will not be allowed to use your personal data for other purposes than the purposes defined by us;
  • Authorities, who we are obliged to provide your personal data to, e.g., tax authorities or healthcare authorities;
  • Auditors or similar external consultants like lawyers or tax advisers;
  • Authorized third parties in response to a request for information if disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
  • External investigators, consultants or authorities as permitted by law in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, situations involving potential threats to the physical safety of any person, violation of the terms of our agreements, or as otherwise required by law;
  • Potential purchasers and their advisors in the context of mergers and acquisitions, to whom we may transfer your personal data subject to appropriate confidentiality obligations, in the event we decide to dispose of all or parts of our business; and
  • To other recipients with your consent or at your direction, including if we notify you through our Sites that the information you provide will be shared in a particular manner with particular people and you provide such information.

Social Sharing Features

On our Sites, you can interact with social networks operated by third parties as set out below.


IDEX MPT takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

If you have any questions about this privacy policy, the data processing practices of IDEX MPT, or our Sites, you can contact us at

Information to Residents in the USA

International Data Transfers

As IDEX MPT operates internationally, we may need to make your information available to companies and/or branches within our group which may be located outside of the U.S., including in countries which may not provide the same level of protection of your information as in your home jurisdiction.

By accessing or using the Sites or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and to other countries.

Your Choices

General. You may at any time review or ask for the rectification or removal of your information by contacting us at . However, note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies. Most web browsers are set to accept cookies by default. You can block cookies by activating the setting on your web browser that allows you to refuse the setting of all or some cookies. These settings are usually found in the ‘options’ or ‘preferences’ menu of your web browser. In order to understand these settings or get further information, refer to the documentation provided by the provider of the web browser you are using. For further information about deleting or blocking cookies, please visit: However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Sites or perform certain functionalities of the Sites. For additional details about the cookies used in our Sites, please visit our IDEX Cookie Notice.

Promotional Communications. You may opt out of receiving promotional emails or messages from IDEX MPT by following the instructions in those emails or messages or by using other tools we may make available or by emailing us at If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing service relationship.

Information to Residents in the European Economic Area

This section 8 applies to residents of the European Economic Area, i.e. the European Union plus Iceland, Norway and Lichtenstein.

The data controller pursuant to Art. 4 No. 7 General Data Protection Regulation (Regulation (EU) 2016/679 “GDPR”) is IDEX MPT, a company with its principal place of business at:

Bramley Drive, Vale Park West, Evesham, Worcestershire, WR11 1JH

and which can be contacted at the following email address:

As described in sections 2 and 3 we process personal data for different purposes. The legal bases according to the GDPR for such processing are listed below (Please see our IDEX MPT Cookie Notice for information about processing of data derived from cookies):

Processing purposes

Lawful basis

Learn about our website(s) users’ browsing pattern and the performance of our website(s)

We only process this kind of cookie data if you have given us your prior consent (Art. 6 (1) (a) GDPR).

Interaction with social media

These data are processed on the basis of statutory regulations, which allow us to process personal data to the extent necessary for the use of a service (Art. 6 (1)(b) GDPR) or because we have a predominant legitimate interest in making the use of our website as easy and efficient as possible (Art. 6 (1)(f) GDPR).

Providing our Sites to our users

Maintaining and improving our Sites

Providing and improving our customer service, including responding to your comments, questions and requests (e.g. product queries or technical questions)

Processing employment inquiries

Learning about how our products and services may be used

This data is processed on the basis of statutory provisions which allow us to process personal data to the extent necessary for the use of a service or the performance of a contract (Art. 6 (1) (b) GDPR), any processing for these purposes that is not necessary for the use of our website and the functions provided on the website is necessary for pursuing our or a third party’s legitimate interests which are not overridden by the interests or fundamental rights and freedoms of the users which require the protection of personal data (Art. 6 (1) (f) GDPR). Insofar as the processing is based on our legitimate interests, such interests are running a stable and efficient website, having a good customer service, employing people, making our business processes more efficient and improving our business and services.

Analysing and managing our business

Improving our IT-security

Defending our legal interests, e.g. when claiming remedies of attacks on our website

Establishing and managing our business relationship, e.g. when you as a customer contact us via one of the Sites and we connect this request to your business account

The personal data is processed for pursuing our or a third party’s legitimate interests which are not overridden by the interests or fundamental rights and freedoms of the users which require the protection of personal data (Art. 6 (1) (f) GDPR). The legitimate interests are running a user-friendly website, improving our offers by tailoring our offers to the individual user, running a secure and stable website, making our business processes more efficient and pursuing our legal rights.

Communicating with you about services, offers, promotions, rewards, and events offered by IDEX and others

Depending on the individual case such communication can be based on different legal bases. We might provide you with certain information based on a declaration of consent (Art. 6 (1) (a) GDPR), we might also provide you the information because you have subscribed to a specific service in which case the processing is necessary for the performance of a contract with you (Art. 6 (1) (b) GDPR). Certain communication might also be based on our legitimate interest to provide tailored marketing information to the users of the Sites (Art. 6 (1) (f) GDPR)

Carrying out any other purpose described to you at the time the information was collected

The legal basis will depend on the individual case.


Retention Periods

We delete or anonymise your personal data as soon as it is no longer required for the purpose for which we processed it.

In general, we store your personal data for the duration of the usage or the contractual relationship via the website plus a period of 15 days for IT security purposes.

In the event that you have given us your consent to process your data (e.g. for marketing purposes including the associated profiling), we will store your data until you revoke your consent or the processing purpose does not apply anymore.

For the retention period of cookies and other tracking, please refer to the details in our IDEX MPT Cookie Notice.

After these periods have expired, the data will be erased unless this data is required for a longer period due to legal retention periods, alternative purposes or for criminal prosecution. Beyond these retention periods, we may retain the data for the purposes of legal defence and law enforcement for as long as is necessary for the preparation or execution of a possible legal dispute (usually up to four years, whereby the legal dispute itself may inhibit the course of this period). If data can be stored for these reasons, it will be blocked. The data will then no longer be available for further use.

Transfer of Personal Data Outside the EU/EEA

In general, all data collected on the Sites is processed by IDEX MPT Corporation, i.e. a company located outside the EU/EEA. If and when transferring your personal data to which the GDPR applies onwards outside the EU/EEA, we will do so using one of the following safeguards:

  • the transfer is to a non-EU/EEA country which has an adequacy decision by the EU Commission;
  • the transfer is covered by a contractual agreement, which covers the GDPR requirements relating to transfers to countries outside the EU/EEA;
  • the transfer is to an organization which has Binding Corporate Rules approved by an EU data protection authority; or
  • the recipient is an organization in the US that is EU-US Privacy Shield certified; or
  • the transfer is covered by other approved safeguards in order to protect your personal data in a degree that equals the level of data protection in the European Union.

International transfers within IDEX Corporation are governed by EU Commission approved Standard Contractual Clauses for Controllers (as defined under the GDPR) and, where relevant, for Processors (as defined under the GDPR).

You may request a copy of the standard contractual clauses or other applicable safeguards by contacting

Your Rights

The applicable data protection law, especially the GDPR, provides you with certain rights in relation to the processing of your personal data. These rights are subject to various conditions under applicable data protection and privacy legislation.

All such requests may be sent to IDEX MPT. Those rights include:

Request access to personal data about you (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you, and to check that we are lawfully processing it.

Request rectification, correction, or updating to any of the personal data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request personal data provided by you to be transferred in machine-readable format (“data portability”).

Request erasure of personal data. This enables you to ask us to delete or remove personal data where there is no valid reason for us continuing to process it. You also have the right to ask us to delete or remove personal data where you have exercised your right to object to processing (see below).

Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you (e.g. if you want us to establish its accuracy or the reason for processing it).

Withdraw your consent. You may withdraw your consent at any time by sending an email request to IDEX MPT. You may also disable some types of cookies of our website directly in your Cookie Settings at any time the withdrawal does not affect the lawfulness of the prior processing.

Lodge a complaint with a supervisory authority. You have the right to make a complaint with a data protection authority.


Obligation to Provide Personal Data

You are under no contractual or statutory obligation to provide personal data. However, if you do not provide the personal data we require to process your request (e.g. when you contact us with questions about our products), we may not be able to respond to such request.

Automated Decision-Making

No automated decision- making as referred to in Art. 22 GDPR occurs on the Sites.

IDEX Materials Processing Technologies, includes the business units of Matcon Limited, Quadro Engineering, The Fitzpatrick Company and Microfluidics Corporation.

IDEX MPT Cookie Notice

  1. Introduction

This Cookie Notice (“Notice”) applies to IDEX MPT and supplements the Website Privacy Statement above. Please refer to this Website Privacy Statement to receive information about the processing of personal data in general and also specific information provided according to the General Data Protection Regulation.

Any questions or concerns relating to the use of cookies by our web sites and the processing of personal data obtained through their use may be directed to:

  1. Cookies – What are they and how does this site use them?

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. IDEX MPT uses cookies and similar technologies to collect information about the use of our web sites in order to make them function effectively, to improve our visitors’ experience when they browse our web sites, to analyze the use of our web site and to display particular relevant advertisements on our web site and on third party web sites. IDEX MPT uses session cookies and persistent cookies. The purpose of session cookies is to help distinguish your browsing session from those of other concurrent users and to make it easier for you to navigate our site. A session cookie expires when you close your browser. A persistent cookie remains on your computer after you close your browser. This type of cookie is typically used to preserve across browsing sessions any site-specific preferences you may have selected while using our site.

  1. How can I control my cookie preferences?

We will ask you to allow us to place cookies. You do not have to accept all of the cookies used by our web site. You can manage your cookie preferences in two ways, described below.

  1. a) Browser settings

Each web browser comes with its own built-in interface for managing cookie preferences. This is the preferred tool for carrying out the following cookie admin tasks:

Block ALL cookies from this site

Delete existing cookies from this site

For instructions on how to use your browser’s built-in cookie management tool, refer to the instructions in the help section in your browser or visit

  1. b) Site settings

This site provides a pop-up control panel on which you can manage your cookie preferences specifically for this site. You will need to use this interface in order to permit some cookies and reject others from this site. Bear in mind that this control panel does not allow you to disable cookies that are classified as “necessary” for the performance of this site; you must use your browser’s built-in cookie management interface to do that, as previously described.

  1. What do we collect?

We use the following types of cookies on our web site:

  1. a) Necessary

These cookies are absolutely essential for the web site to function properly. This category only includes cookies that ensure basic functional and security features of the web site. These cookies do not store any personal information.

  1. b) Performance

These cookies help web site owners to understand how their visitors engage with their properties. The analytics cookies used on our site collect information and report site usage statistics without personally identifying individual visitors.

They allow us to count visits and traffic sources so we can measure and improve the performance of our web site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated by third-party providers or immediately by us. If you block these cookies, we will not know when you have visited our web site and will not be able to remember your preferences when you make subsequent visits.

The list below describes in detail the individual cookies used on our website









This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.

This cookie is set when you give visitors the choice to opt out of cookies.

It contains the string "yes" or "no".

It expires in 13 months.

First Party


This cookie can be set to prevent the tracking code from sending any information to HubSpot.

Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.

It contains the string "yes"

It expires in 13 months.

First Party


his cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.

It contains the id of the A/B test page and the id of the variation that was chosen for the visitor.

It expires at the end of the session.

First Party


When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again.

The cookie name is unique for each password-protected page.

It contains an encrypted version of the password so future visits to the page will not require the password again.

It expires in 14 days.

First Party


The main cookie for tracking visitors.

It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).

It expires in 13 months.

First Party


This cookie keeps track of sessions.

This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.

It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.

It expires in 30 minutes.

Third Party





This cookie is part of Google Analytics. It creates a unique ID to identify your session and allow Google Analytics to collect data and generate aggregate reports on how visitors use the web site. This data cannot be used or shared by Google. For more information see this site:


Third Party


This cookie is used by Google Analytics to throttle requests to the site. If this cookie is present, it minimizes the number of requests for new information made to the server and loads pages more quickly.


Third Party


This cookie is part of Google Analytics. It stores a unique ID to identify your session, which allows Google Analytics to collect data and generate aggregate reports on how you use the web site. This data cannot be used or shared by Google. For more information see this site:


Third Party


This cookie is set by YouTube to track views of embedded videos on the site. YouTube aggregates this data with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other web sites.


Third Party


This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location.


Third Party





This cookie is used by Google DoubleClick and stores information about how the user uses the web site and any other advertisements before visiting this web site. The data collected is used to present users with ads that are relevant to them according to their user profile.


Third Party


This Site may from time to time be linked to other web sites. The Company is not responsible for the privacy practices of other web sites that are not maintained by the Company. When you leave this Site, you should read the privacy policies of these other web sites and understand that this Privacy Policy does not apply to any web site other than this Site. This Privacy Policy applies solely to information collected by this Site.

Removal Of Information

The Company will remove your personal information from this Site's databases upon request. All such requests should be sent in writing to the Matcon Webmaster via email to

Children Under The Age Of 13

The Company’s Site is not intended for children under 13 years of age. No one under 13 may provide any personal information to or on the Site. The Company does not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site or on or through any of its features/registration forms on the Site. If the Company learns it has collected or received personal information from a child under 13 without verification or parental consent, we will delete the information. If you believe we might have information from or about a child under 13, please contact us at:

Changes To This Privacy Policy

The Company reserves the right to change, modify, add, or remove portions of this Privacy Policy at any time, for any reason, and without notice. You are encouraged to periodically review this Privacy Policy to ensure you fully understand how changes to it may affect you. This Privacy Policy will always be posted on this Site.