Aftersales & Support

As the original equipment manufacturer (OEM), we guarantee the highest standard of quality and performance during the lifetime of your product. Using genuine OEM spare parts is the way to maximize yield and ensure reliable/consistent results.

We have a dedicated team prepared to assist you with any replacement part queries, no matter the number of years your equipment has been in service.

Our customer service representatives are on hand to recommend the specific critical spares which you should stock to ensure your machine has the necessary parts it needs, when it needs them.

Our technical service begins, not ends, with a successful installation.

Our support staff are always on-call and ready to respond to customer needs virtually anywhere in the world.

We answer your questions quickly and efficiently, so you can get back to work with minimal downtime.

Our Aftermarket team offers impeller refurbishments. As an integral part of the mixer, our experts recognize the importance of maintaining a functional impeller. As a fundamental investment into your product, our team of experts will evaluate, test, replace the female bearing and restore the impeller to like new-performance and condition. 

We recommend that our customer maintain a spare impeller so that disruption time is avoided while the refurbishment is being done and continual processing operations can be achieved.

Have a question or problem?

We are here to assist you.

With decades of experience, our expert customer service representatives are here to solve any problems you may encounter. With a global network of representatives, we are here to help on your time and in your local language.

Our customer service representatives realize the importance of minimizing stoppages for our customers, and prides itself in servicing its customers with the highest standard of customer service.